In most cases, this harmony is disrupted by our "weakest link", our emotions. If emotion is too strong, we become incapable of thinking.
This is the phenomenon that leads buyers to regret, at the end of the negotiation, the aggressive (or submissive...) attitude they developed towards a supplier... and the stalemate!

Emotions can therefore be very damaging if they are not managed when dealing with a supplier or internal prescriber.

The same applies to the preparation phase of our negotiation: too much emotion prevents us from developing clear thinking, particularly when it comes to analyzing the powers that be.

They can lead us to over- or under-estimate, for example, the power of others, with catastrophic consequences for the management of our relationship with our supplier.

The training module is based on the EQi 2.0 diagnostic, for which we are certified, and which is the most widely recognized and used test in the world.

Each participant fills in an online questionnaire beforehand, and receives the results back during the course.

It enables us to work on the 5 key dimensions of emotional intelligence (self-perception, self-expression, interpersonal relations, decision-making, stress management) and their impact on the way we negotiate.

One of the special features of this course is that it can be carried out for individuals without necessarily forming a group.